How do I get a prescription refill?
Our patient portal is the most convenient way to get your medication filled on your time. It is as simple as logging on and making a request, and we will get back to you once it is complete. You can also contact our office during business hours and a message will be forwarded to your physician for approval. Please allow at least 48 hours for refills to be processed. Due to current DEA laws, some medications must be physically picked up and no medications will be refilled after hours or on weekends.
Where is your office located?
Please refer to our location page for the location, hours of operation and contact number for our five locations. There is a map to each location for your convenience
How can I schedule an appointment with your office?
You may contact us at any time during our regular business hours at 228-230-BONE (2663).
Do I need a referral?
Our office does not require referrals; however, a referral may be a requirement of your insurance plan. If you are unsure if your plan requires a referral, please contact your insurance company. If you are unsure if your plan requires a referral, you may contact our office at 228-230-BONE (2663).
What types of insurance do you accept?
Workers’ compensation, Blue Cross Blue Shield, Medicare, and many others. Please contact the member service department for your insurance to verify that our physicians participate in your particular plan.
Will I have to pay a co-pay?
Yes, co-pays are collected at the time of service. Your co-pay is generally printed on the front of your insurance card. If you are unsure of the amount of your co-pay, please contact your insurance company.
What is your payment policy?
If you have valid insurance, we will collect any co-pay and/or deductible at the time of service and file your insurance. Otherwise, payment is due at the time of service. If you have questions, or special concerns regarding payment at the time of service, please contact us at 228-230-BONE (2663).
What is your policy for releasing medical records and x-ray films?
All patients must sign a HIPPA compliant authorization to release information if they would like copies of their records for their personal files, legal, or insurance reasons. This request is then forwarded to our record production department. If you need your x-ray films, these films will be copied. There is a charge for this service. Allow 7 – 10 days for production of these records.
What should I bring with me for my appointment?
Picture ID and insurance card, list of current medications, and completed patient information forms available for download.
Do you fill out disability forms and FMLA forms?
We will complete routine forms you bring to the office. Complex forms or medical/legal letters are completed only with individual agreement by the physician. There is a fee associated with this service, and all fees must be prepaid.
Do you perform independent medical examinations?
Independent medical examinations are done only with individual agreement by the physician. Call 228-392-9355 if you have any questions.